Privacy Policy

Last updated: June 2026

This privacy policy explains how The Little Kitchen Company collects, uses, stores and protects personal information when you use our website, make an enquiry, book our catering, styling, bar or bistro services, subscribe to our emails, or otherwise contact us.

For the purposes of this policy, “we”, “us” and “our” refers to The Little Kitchen Company.

If you have any questions about this policy or how we use your personal information, you can contact us at:

Email: info@thelittlekitchencompany.com
Telephone: 01962 855600

Information we may collect

We only collect information that is relevant to your enquiry, booking, visit or communication with us. This may include:

Your name and contact details, such as your email address, telephone number and postal address.
Details about your enquiry, event or booking, including dates, venues, guest numbers and service requirements.
Information needed to provide our catering, table styling, bar, bistro or event services.

Dietary requirements, allergies, accessibility needs or other guest information you choose to provide.

Payment, invoicing and transaction information.

Marketing preferences, such as whether you have opted in to receive emails from us.

Website usage information, such as how visitors use our website, where consent has been given or where cookies are strictly necessary.

Images, testimonials or feedback where you have given permission for us to use them.

We may also receive information from third parties where it is relevant to your booking, such as venues, wedding platforms, event planners, suppliers or the person organising an event on your behalf.

How we use your information

We may use your personal information to:

• Respond to enquiries.
• Prepare quotes and proposals.
• Manage bookings and provide our services.
• Personalise menus, styling, bar arrangements or event details.
• Manage allergies, dietary requirements and guest needs safely.
• Process payments, invoices and business records.
• Communicate important information about your booking or visit.
• Send marketing emails where you have opted in or where we are otherwise permitted to do so.
• Improve our website, services and customer experience.
• Request or display reviews, testimonials or photography with appropriate permission.
• legal, insurance, accounting, tax or regulatory requirements.
• Protect our business, customers, staff and website from misuse, fraud or security issues.
  Our lawful bases for using your data

We use personal information under one or more lawful bases under UK data protection law.

This may include:

Contract — where we need your information to provide a quote, take a booking, deliver our services or manage payment.

Consent — where you choose to sign up to marketing, provide optional information, or allow us to use identifiable photographs, testimonials or certain guest information.

Legal obligation — where we need to keep records for accounting, tax, health and safety, food safety, licensing or other legal requirements.

Legitimate interests — where we use information to manage enquiries, improve our services, maintain business records, protect our website, or communicate with customers in a reasonable and proportionate way.

Vital interests — in rare situations, where information may be needed to protect someone’s health or safety, such as in relation to a serious allergy or emergency.

Some information, such as allergy, health, accessibility or certain dietary information, may be classed as special category data. We only use this where necessary, where you have provided it, and where appropriate safeguards are in place.

Marketing emails

If you subscribe to our mailing list, we may send you updates about our services, seasonal menus, events, bistro news, offers, wedding inspiration or other relevant content from The Little Kitchen Company.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We do not sell your personal information to third parties for marketing purposes.

Where we use an email marketing provider, such as Mailchimp or another email platform, your information may be processed securely by that provider on our behalf.

Cookies and website tracking

Our website may use cookies and similar technologies to help it work properly, understand website performance and improve the visitor experience.

Some cookies are essential for the website to function. Others, such as analytics, marketing or tracking cookies, will only be used where required consent has been given.

Cookies may help us understand things such as which pages are visited, how users move around the website, what content is useful, and whether our marketing activity is performing well.

You can manage or withdraw cookie preferences through our cookie banner or cookie settings tool, where available. You can also control cookies through your browser settings.

Who we may share information with

We only share personal information where necessary and appropriate. This may include:

Event venues and venue partners.
Wedding and event platforms, where your enquiry or booking came through them.
Caterers, chefs, bar staff, waiting staff, stylists and event suppliers.
Payment, accounting, booking and invoicing providers.
Website hosting, IT, analytics and email marketing providers.
Professional advisers, insurers, legal advisers and accountants.
Regulators, public authorities or law enforcement where legally required.
Review, directory or social media platforms where you choose to interact with us.

We will not share your personal information with third parties for their own marketing unless you have given permission or there is another lawful reason to do so.

International transfers

Some of the services we use, such as website tools, analytics platforms, email marketing systems or cloud software, may process data outside the UK.

Where this happens, we will take appropriate steps to ensure that your personal information remains protected in line with UK data protection law.

How long we keep your information

We only keep personal information for as long as needed for the reason it was collected.

This means we may keep:

Enquiry information for a reasonable period so we can respond and follow up.
Booking and event information for as long as needed to deliver the service and manage any aftercare.

Financial and transaction records for as long as required for accounting, tax or legal purposes.

Marketing data until you unsubscribe or ask us to remove it.
Testimonials, reviews or approved images until they are no longer required, consent is withdrawn where applicable, or we decide to remove them.

When information is no longer needed, we will delete, anonymise or securely dispose of it.

How we protect your information

We take appropriate steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

This includes using suitable technical, organisational and security measures, limiting access to information where appropriate, and working with reputable service providers.

No website or online system can be guaranteed to be completely secure, but we take reasonable steps to keep personal information safe.

Your data protection rights

Under UK data protection law, you may have the right to:

Ask for a copy of the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your information in certain circumstances.
Ask us to restrict how we use your information.
Object to certain uses of your information.
Ask for your information to be transferred to another organisation, where applicable.
Withdraw consent where we rely on consent.
Object to direct marketing at any time.

To exercise any of these rights, please contact us using the details at the top of this policy.

Data protection complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.

You can raise a data protection complaint by emailing:

info@thelittlekitchencompany.com

We will acknowledge data protection complaints within 30 days and respond without undue delay.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

External links

Our website may contain links to external websites, such as venues, partners, review platforms, social media sites or wedding directories.

We are not responsible for the privacy practices, content or security of external websites. We recommend reading their privacy policies before sharing personal information with them.

Updates to this policy

We may update this privacy policy from time to time to reflect changes to our services, website, legal requirements or business operations.

The latest version will always be available on this page.